GENS ARMIGERA
Client services
A considered experience, from choosing your first piece to caring for it.
Shipping & delivery
Where do you deliver?
We currently deliver to the United States, with free standard shipping. Contact us before ordering if you need a piece by a particular date.
Order assistance
How can I get help with an order?
For an existing order, use the link in your order confirmation email. If you need help, contact us with your order number. Please do not send payment card details.
Size & fit
How do I choose my size?
Open the size guide on the product page and compare the listed measurements with a similar piece that fits you well. Size labels can vary by style. For footwear, use the sizing system and guidance shown for that specific pair.
Care for your pieces
How should I care for my piece?
Start with the care instructions supplied with your item. Different materials and finishes need different care. If you are unsure, contact us before washing, treating or cleaning a piece.
Payment & pricing
How do discounts and payments work?
All storefront prices are shown in USD. Enter any discount code in your shopping bag and check that it has been applied before continuing. Available payment methods and your final order amount appear in the secure checkout.
Payment methods
Available options may vary by device and order. Your eligible payment methods are shown at checkout.
Returns & exchanges
How do I request a return?
Contact us with your order number and the item you would like help with. We will guide you through the next steps.
Contact us