GENS ARMIGERA

Client services

A considered experience, from choosing your first piece to caring for it.

How can we help?

For help with a piece, sizing or an order, write to us.

info@gensarmigera.com

Shipping & delivery

Where do you deliver?

We currently deliver to the United States, with free standard shipping. Contact us before ordering if you need a piece by a particular date.

Order assistance

How can I get help with an order?

For an existing order, use the link in your order confirmation email. If you need help, contact us with your order number. Please do not send payment card details.

Size & fit

How do I choose my size?

Open the size guide on the product page and compare the listed measurements with a similar piece that fits you well. Size labels can vary by style. For footwear, use the sizing system and guidance shown for that specific pair.

Care for your pieces

How should I care for my piece?

Start with the care instructions supplied with your item. Different materials and finishes need different care. If you are unsure, contact us before washing, treating or cleaning a piece.

Payment & pricing

How do discounts and payments work?

All storefront prices are shown in USD. Enter any discount code in your shopping bag and check that it has been applied before continuing. Available payment methods and your final order amount appear in the secure checkout.

Payment methods

Available options may vary by device and order. Your eligible payment methods are shown at checkout.

  • American Express
  • Apple Pay
  • Google Pay
  • Klarna
  • Maestro
  • Mastercard
  • Shop Pay
  • Union Pay
  • Visa

Returns & exchanges

How do I request a return?

Contact us with your order number and the item you would like help with. We will guide you through the next steps.

Contact us